Secure Payments
Last Updated: August 10, 2026
Dr Klean is committed to providing a secure and professional payment experience. This page explains how payment information and transactions are handled.
1Secure Payment Processing
Dr Klean is committed to providing customers with a secure and professional payment experience. Payments may be processed through trusted third-party payment service providers using security measures designed to protect payment information during transactions. The payment methods available to customers may vary depending on the service, booking type, invoice, or payment arrangement.
2Payment Information
When a customer submits payment information, the transaction may be processed directly through a third-party payment provider. Dr Klean does not need access to a customer's complete payment card information when the transaction is handled directly by the applicable payment provider.
3Payment Methods
Available payment methods may change as Dr Klean's payment systems and business operations evolve. Customers will be shown or informed of the payment options available for their specific transaction.
4Deposits & Booking Payments
Certain services may require a deposit, booking payment, or other payment arrangement to secure an appointment. Any applicable payment requirements will be communicated to the customer before the booking is confirmed. Deposit and booking payment conditions are subject to the applicable booking terms and Dr Klean's Refund & Cancellation Policy.
5Payment Authorization
By submitting an authorized payment through an approved Dr Klean payment channel, the customer authorizes the applicable transaction according to the amount and terms presented at the time of payment. Customers should review invoices, estimates, and payment details before completing a transaction.
6Invoices & Payment Requests
Dr Klean may provide customers with invoices, estimates, payment requests, or secure payment links when applicable. Customers should only submit payments through payment methods or links officially provided or approved by Dr Klean. Customers who receive a suspicious or unexpected payment request should contact Dr Klean before submitting payment.
7Refunds & Cancellations
Refunds, cancellations, rescheduling, and deposit-related matters are handled according to Dr Klean's Refund & Cancellation Policy and the applicable terms presented at the time of booking.
8Payment Processing Times
Transaction and refund processing times may vary depending on the applicable payment provider and the customer's financial institution. Dr Klean cannot control processing delays caused by independent payment providers or financial institutions.
9Payment Security
Dr Klean takes reasonable steps to use reputable technology and service providers for online business transactions. However, no electronic payment system or internet transmission can be guaranteed to be completely risk-free. Customers should protect their account credentials and immediately report suspicious payment activity to their financial institution and Dr Klean when appropriate.
10Payment Disputes
Customers who believe there is an error or concern regarding a Dr Klean charge are encouraged to contact Dr Klean promptly so the matter can be reviewed. Dr Klean will review legitimate payment concerns based on the applicable invoice, service agreement, booking terms, transaction records, and services provided.
11Changes to Payment Procedures
Dr Klean may update accepted payment methods, payment procedures, booking requirements, or payment technology as business needs evolve. The Secure Payments page may be updated accordingly.
12Contact Us
If you have any questions regarding an invoice, payment request, transaction, or payment security, please contact Dr Klean through our website's contact page or through an available official communication method. Our team will review your request and respond as promptly as possible.
Questions about this policy? Contact Dr Klean at clients@drkleanpros.com or visit our contact page.